Your Privacy Matters in Every Ride
At BarCraft Store, we value your trust as much as you value performance in your kiteboarding gear. This Privacy Policy explains how we collect, use, and protect your personal information when you visit kiteboardingpromo.com or purchase our premium equipment. Like the precision engineering in our foil boards and control bars, we’ve designed our privacy practices with care and attention to detail.
1. Information We Collect
To provide the seamless service our kiteboarding community expects, we collect:
- Order Information: Name, shipping address, payment details (processed securely through our PCI-compliant system), and contact information when you purchase gear.
- Account Details: For customers who create accounts, we store username, password (encrypted), and preferences to enhance your shopping experience.
- Technical Data: IP address, browser type, and device information to optimize our website performance – much like tuning your kite for optimal wind conditions.
- Communication Records: Emails and messages with our kite-obsessed crew for customer support purposes.
2. How We Use Your Information
We handle your data with the same precision as our Build A Bar Workshop:
- Process orders and ship your high-performance gear worldwide (excluding some Asian and remote regions)
- Provide technical support for specialized equipment like foil boards and twintips
- Improve our products and website functionality
- Send order confirmations and shipping updates (no unwanted marketing spam – we respect the wind as much as your inbox)
- Prevent fraud and enhance security for high-value transactions
3. Data Sharing & Disclosure
Like a well-tuned kite control system, we maintain strict control over your data:
- Payment Processors: We share necessary transaction details with Visa, MasterCard, JCB, and PayPal to complete your purchase securely.
- Shipping Partners: Only the minimum required shipping information is shared with our global logistics providers.
- Legal Requirements: We may disclose information if required by law, with the same seriousness as adhering to maritime safety regulations.
- We never sell your data to third parties – your trust is more valuable than any marketing list.
4. Data Storage & Security
We protect your information with the same dedication as we design our kiteboarding equipment:
- All transactions are encrypted using SSL technology (look for the padlock icon in your browser)
- PCI-DSS compliant payment processing with no payment data stored on our servers after transaction completion
- 3D Secure authentication for added protection on high-value purchases
- Regular security audits to maintain our defenses
- Data retention only as long as necessary to serve you or comply with legal requirements
5. Your Rights & Choices
You’re in control, just like when you’re riding the wind:
- Access: Request a copy of your personal data we hold
- Correction: Update inaccurate information in your account
- Deletion: Request removal of your data, subject to legal requirements
- Opt-Out: Unsubscribe from non-essential communications
- Contact our crew at [email protected] to exercise these rights
6. Cookies & Tracking Technologies
We use these technologies as precisely as you’d adjust your control bars:
- Essential Cookies: Required for checkout functionality and account access
- Performance Cookies: Help us improve site speed and navigation
- Analytics: Anonymous data about site usage to enhance your experience
- You can manage cookie preferences through your browser settings
7. Policy Updates
We may update this policy occasionally, just as we update our gear designs. Significant changes will be communicated to our customers. Continued use of our site constitutes acceptance of the current policy.
Contact Our Crew
For privacy-related questions or concerns:
Email: [email protected]
Mail: BarCraft Store, 604 Maple Avenue, Stockton, US 95204